Case Studies & Use Cases
How We've Helped Our Clients

Case Studies

The digital transformation journey brings varied and nuanced challenges. As digital partners, we strive to build adaptable and future-ready solutions that last. See how we utilise technology to help our clients fulfil their potential and more.

Case Management System – Centralised Software to Track, Manage, and Resolve Cases

CMS is a centralised software system for efficient case management, improving communication, compliance, tenant service, and satisfaction.

Making Media Agencies Truly Global

We integrated skilled developers, cross-trained the global team, and now handles ad unit development for ten regions.

Generative AI – Virtual Assistant for Robust Conversational Business Solutions

Generative AI - Virtual Assistant enables conversational business solutions with full user experience control.

Modern Engineering & Automation

We took operational responsibility for Magnum's needs using PaaS, IaaS, and SaaS. DevOps/Agile approach boosted uptime and revenue.

Arrears Management Upgrade – Streamlined Operations and Improved Payment Process

Arrears management system upgrade streamlines operations and enhances the payment process experience.

Achieving Business Goals with Global Teams

With an experienced offshore team, we enabled growth, flexibility, and cost savings. Improved quality and service levels were achieved.

Microsoft SharePoint – Intranet, Document Management, and Collaboration Tool

SharePoint serves as an intranet and document/file management system, promoting collaboration and improved file handling.

Scaling, Improving & Cutting Costs

DevOps/Agile improved Magnum's system uptime and revenue. Seamless collaboration allows efficient planning for future sprints.

Migrating To Microsoft Dynamics 365 – CRM & ERP Combined Boosts Efficiency, Agility, and CX

Dynamics 365 combines CRM & ERP, enhancing efficiency, customer experiences, agility, and cost-effectiveness for businesses.

Making Change Management Seamless

We successfully migrated Magnum's e-commerce platform to AWS, enabling faster code fixes and deployments.
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Our Clients

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