Case Management System – Centralised Software to Track, Manage, and Resolve Cases
CMS is a centralised software system for efficient case management, improving communication, compliance, tenant service, and satisfaction.
Making Media Agencies Truly Global
We integrated skilled developers, cross-trained the global team, and now handles ad unit development for ten regions.
Generative AI – Virtual Assistant for Robust Conversational Business Solutions
Generative AI – Virtual Assistant enables conversational business solutions with full user experience control.
Modern Engineering & Automation
We took operational responsibility for Magnum’s needs using PaaS, IaaS, and SaaS. DevOps/Agile approach boosted uptime and revenue.
Arrears Management Upgrade – Streamlined Operations and Improved Payment Process
Arrears management system upgrade streamlines operations and enhances the payment process experience.
Achieving Business Goals with Global Teams
With an experienced offshore team, we enabled growth, flexibility, and cost savings. Improved quality and service levels were achieved.
Microsoft SharePoint – Intranet, Document Management, and Collaboration Tool
SharePoint serves as an intranet and document/file management system, promoting collaboration and improved file handling.
Scaling, Improving & Cutting Costs
DevOps/Agile improved Magnum’s system uptime and revenue. Seamless collaboration allows efficient planning for future sprints.
Migrating To Microsoft Dynamics 365 – CRM & ERP Combined Boosts Efficiency, Agility, and CX
Dynamics 365 combines CRM & ERP, enhancing efficiency, customer experiences, agility, and cost-effectiveness for businesses.
Making Change Management Seamless
We successfully migrated Magnum’s e-commerce platform to AWS, enabling faster code fixes and deployments.